Voluntary Norfolk, in partnership with health providers, public sector and local voluntary organisations delivers a wide range of services which improve the lives, health, wellbeing, skills and employability of people across Norfolk.

For some of these services people can seek support directly from us, through a quick enquiry, self-referral form. For others, referrals need to be made by a professional, such as a health professional. All of our support is completely free and voluntary.

To make a referral or self-referral to any of our projects please fill out the online referral forms below.

Better Together

Support for people whose loneliness is the primary issue affecting their health & wellbeing. Clients are supported to access social activities, volunteering opportunities, community services and assets; identify and overcome barriers that prevent them becoming connected and make new connections in their community.

Find out more about the service on the Better Together Norfolk website.

Better Together Professional Eligibility and Referral Form

Better Together Quick Enquiry Form

Brighter Futures

Support for unemployed people aged 16+ in Norwich. Clients work one-to-one with our knowledgeable experts, who create personalised plans and provide further support. We work to address the individual needs of each client, whether it’s getting access to further training, building new skills through volunteering, or developing CV-writing and interview skills.

Find out more about the service on the Brighter Futures page.

Brighter Futures Referral Form

Carers Matter Norfolk

Emotional and practical support for unpaid carers through a combination of 7 day a week free Advice Line, carers breaks, education and training and a highly skilled and knowledgeable team of Family Care Practitioners delivering Carers Assessments and one-to-one support in the community.

Find out more about the service on the Carers Matter Norfolk website.

Carers Matter Norfolk Quick Enquiry (Self-Referral) Form

Carers Matter Norfolk Professional Referral Form

Community Response Service

Community Response Volunteers provide a vital service for people who have just left hospital and need a bit of extra support at home. Volunteers help with light household tasks, such as washing up or putting out the bins, preparing a light snack or making a cuppa. They might collect prescriptions or walk the dog, do some shopping (going to the shops or online) or help people get to follow-up appointments.

Community Response Referral Form

Parent Carers Matter Norfolk

Emotional and practical support for parent carers, through a combination of parent carer groups, and a highly skilled and knowledgeable team of Assessment and Support Workers.

Find out more about the service on the Parent Carers Matter Norfolk website.

Parent Carers Referral Form

Young Carers Matter Norfolk

Emotional and practical support for young carers and their families, through a combination of 7 day a week free Advice Line, access to youth and specialist young carer groups, and a highly skilled and knowledgeable team of Family Care Practitioners.

Find out more about the service on the Young Carers Matter Norfolk website.

Young Carers Referral Form